Outreach

Homelessness Awareness Month: Stories of Hope

Henry’s journey to housing.

New to the area, Henry* reached out to our team when he found himself without a safe place to call home. With no birth certificate, no social security card, no ID, and physical disabilities that limited his work opportunities, Henry faced a difficult journey. 

Working together, step-by-step, Henry and our team navigated the complex web of resources that could help him find safe, stable housing. After acquiring his birth certificate from out of state, Henry was able to obtain a Michigan driver’s license and find a stable source of income. With these key pieces in place, and with the help of our partners at a local transitional housing agency, Henry was able to move into safe, stable housing! Henry shared that he was so grateful to be able to connect with our team and that these resources helped him feel empowered to continue pursuing stability.

*Name and photo changed for privacy


Breaking down barriers to employment.

Earlier this year, Avery* contacted our team through social media. She explained that she was eager to get a new job, but kept hitting barriers– Avery was unhoused, and didn’t have an up-to-date ID, a critical item needed to secure employment. Because she didn’t have a home, she didn’t have a mailing address to use when renewing her ID card.  

Our Outreach Team was hosting a Mobile Secretary of State the next day at our Refresh program. The Mobile SOS brings critical services, typically offered at the brick and mortar Secretary of State, to locations that make it possible for neighbors with transportation barriers to access the support they need. After connecting with the Outreach team, Avery secured a mailing address through the church, a service offered by our partners at First United Methodist Church, visited the Mobile SOS, and renewed her ID! Now, Avery can begin the process of finding a job and moving towards greater stability.

*Name and photo changed for privacy


Reunited and building stability.

Shelley* experienced homelessness for many years. Struggling with addiction, Shelley and her daughter were separated. Over the last year, Shelley connected with recovery resources, mental health services, and worked alongside our team to access critical food, supplies, and secure a housing voucher. Last month, Shelley moved into safe, stable housing, and brought her daughter home - an incredible gift for our team to witness. Shelley and her daughter can now live together full time, and our team will provide support and connection as Shelley continues to build stability.

*Name and photo changed for privacy


How you can help:

When stability is out of reach

Denise* has lived in her car for the past two years. Her only income comes from Social Security. Denise successfully acquired a Housing Choice Voucher, and along with it, momentary hope. Unfortunately, Denise wasn’t able to find a single housing option available within the voucher’s affordability requirements within the allotted time frame. Because of this, Denise lost her voucher and had to start over on the waiting list. She also applied for housing with a subsidy on a property outside Ottawa County, but waitlists are long everywhere. She’s done everything she can do, but the system is at capacity. Our team will continue to work alongside her, providing critical resources, connection, and support - but Denise needs a home.

The journey towards stability is all the more difficult, and feels even more hopeless, when there aren’t homes to find at the end of the road. Every day, our Outreach team works to provide critical resources - food, clothing, showers, and more - while partnering to pursue long term stability. Every day, our team celebrates stories of hope, and small wins, while walking with our neighbors through incredibly difficult trials. This Homelessness Awareness Month, you can help our team meet urgent needs by hosting a drive, volunteering, or purchasing supplies through our Amazon Wishlist.

*Name and photo changed for privacy


January 2023 eNewsletter: "This was the best Christmas present we could have ever imagined."

As we enter a new year, we’re looking back on 2022 with nothing but gratitude for what our community chose to accomplish, together. Your support as volunteers, food drive partners, financial supporters, cheerleaders, and advocates, made it possible for more neighbors than ever before to find the healthy food, belief, and partnership they needed to move forward.

September 2022 eNewsletter: Help us win $200,000 to fight hunger in our community!

Alongside budget counseling, credit building, and foreclosure prevention, our Financial Wellness team offers Homebuyer Classes for neighbors interested in purchasing a home.

How You Can Help This Holiday Season!

The holiday season is fast approaching, and we’re gearing up for our biggest year of Thanksgiving service, ever. Learn more from Development Manager, Allie Egrin, about how you can help provide food and hope for our neighbors this holiday season.

From the Team: An Update from Program Director Olivia Campbell

Our neighbors know that when they’re struggling, they can turn to our team. We’re there when they need us, ready to walk alongside them to set goals, access resources, and sharpen skills. We respond to individual needs and goals, and work one-on-one to partner with each guest on a way forward, letting them know that they don’t have to face challenges alone.

July 2022 eNewsletter: "It was a powerful experience."

For our guests, it’s more meaningful than ever that Food Club is stocked with fresh, healthy food - items that would be otherwise out-of-reach as the cost of essentials continues to rise.

June 2022 eNewsletter

Stories, updates, and opportunities to get involved at Community Action House.

May 2022 eNewsletter

Community Action House program updates on Financial Wellness, Community Outreach, our Food Club and Opportunity Hub, and our Community Kitchen.